PROFESSIONAL ONLINE ADVERTISING DESIGN SERVICE
Banner Builders - Banner Makers - Custom Banner Ads Design, Website Banners Designed and MORE!
Your questions answered by Professional Banner Builders / Banner Makers at Bip Banners.
Banner Ads Design for your Online Advertising.
Frequently Asked Questions
ANSWERS TO YOUR MOST FREQUENTLY ASKED BANNER DESIGN QUESTIONS
WHAT BANNER DESIGNS ARE AVAILABLE ON YOUR VIEW BEFORE YOU BUY SERVICE?
OUR VIEW BEFORE YOU BUY SERVICE APPLIES TO:
All individual Static Banner Designs and both Red Banner Design Sets
All individual Animated GIF Banner Designs
Single size, single page, HTML5 Banner Designs
WHAT IS YOUR VIEW BEFORE YOU BUY SERVICE?
Our View Before You Buy Service means you pay nothing for your banner designs until you are entirely happy with the results
we have produced for you.
HOW DOES VIEW BEFORE YOU BUY BANNER DESIGN SERVICE WORK?
On receipt of your order, work begins on your new banner designs almost immediately. As soon as we have completed your
banner designs, we will send your a Sample Viewing Email. Your Sample Viewing Email, will have your banner design attached.
Your banner will have ‘viewing text’ on it. Your Banner Design Sample Viewing Email will ask you to:
ACCEPT – When you accept your design, we will send you an email with a PayPal payment link. Click this link, or paste the link
into your browser to make your payment. On receipt of your payment, your new banner design will be sent to you, with all
‘viewing text’ removed, and will be ready for use. We send your completed, ready to use banner, almost immediately after we
receive your Notification of Payment from PayPal.
REQUEST ALTERATIONS – Alterations are FREE and UNLIMITED. When you request alterations, you tell us by email the
changes you would like made to your initial banner design. We make those changes quickly, and email you a Revised Sample
Viewing Email. This email will again offer you the choice to ACCEPT or REQUEST ALTERATIONS.
HOW DO I PAY IN ADVANCE?
Payment in advance is necessary for some Banner Design Sets and HTML5 Banner Ads / Banner Designs. When you ‘BUY NOW’,
we are sent a Notification of Payment email from PayPal. On receiving this, we will email you and ask you to provide all
necessary information regarding the design of your new banner. On receipt of your information, work will commence on your
new banner design almost immediately. When we have completed the initial design of your new banner we will send you a
Sample Viewing Email. This email will have your completed banner design attached for you to view. You initial banner design,
will carry ‘viewing text’. Your Sample Viewing Email will ask you to ACCEPT or REQUEST ALTERATIONS to your banner design /
banner ads design.
When You ACCEPT, we remove the Sample viewing text from your design, and send it to you almost immediately, with all viewing
text removed making your banner complete and ready for use.
When you REQUEST ALTERATIONS, you tell us by email the changes you would like made to your initial banner design. We make
those changes quickly, and email you a Revised Sample Viewing Email. This email will again offer you the choice to ACCEPT or
REQUEST ALTERATIONS. This process is repeated until you are entirely happy with your design and ACCEPT. Alterations are
FREE and UNLIMITED.
WHICH FORMS OF PAYMENT CAN I USE?
We accept PayPal. You DO NOT have to be a PayPal member to pay using PayPal. You can pay using your Debit Card or Credit
Card etc. PayPal offers a secure payment processing service.
HOW LONG DO I HAVE TO WAIT FOR MY BANNERS TO BE DESIGNED?
Bip Banners offers a turnaround time of 48 – 72 hours, although it is quite usual that you will receive your banner design
sooner. However, depending on the quantity of your order, it may take a little longer. You are advised to allow a little extra time
for BANNER SETS and HTML5 Banners.
WHAT IF I DO NOT LIKE MY INITIAL BANNER DESIGNS?
REQUEST ALTERATIONS, these are FREE and UNLIMITED.
WHAT HAPPENS IF I AM NOT HAPPY WITH MY BANNER DESIGNS AFTER SEVERAL ALTERATIONS?
If your order is a ‘VIEW BEFORE YOU BUY’ order, don’t buy!
If your order is a ‘PAID IN ADVANCE’ order request a refund by email.
DO I HAVE TO PAY FOR ALTERATIONS TO MY INITIAL BANNER DESIGNS?
NO. All alterations are FREE and UNLIMITED.
WHAT FORMATS ARE MY BANNERS DESIGNED IN?
Your Static Banners / Image Ads are created in PNG format. We can design in GIF format if preferred. But we highly recommend
PNG format for the most perfect results when using both images and text to create your design.
Your Animated GIF banners are designed in GIF format.
HTML5 Banners are designed in HTML5.
CAN I HAVE THE SOURCE FILES USED TO DESIGN MY BANNERS?
We can provide the source files for you, on request. However there is an additional cost of £15.00. These will be in PSD format
for Static / Image Ad designs. No source files are available for ANIMATED GIF banners. HTML5 Banners contain their own
HTML5 source code, and all assets are contained in the .ZIP file that we use to deliver your new banner design.
I ORDERED MY BANNER MORE THAN 24 HOURS AGO, WHY HAVE I NOT RECEIVED A
CONFIRMATION/REPLY?
You almost certainly have. Please check your email account and look in your BULK / TRASH folders. It is likely our email to you
has been directed there. Unfortunately, this sometimes happens when you are receiving email from an email address you have
not received email from previously.
WHICH HTML5 BANNERS?
A SINGLE SIZE, SINGLE PAGE, NON-RESPONSIVE HTML5 BANNER appears as you might be used to seeing banners ads on
websites generally. It offers amazingly smooth animation, but what is different, is it can link to more than one destination URL.
A SINGLE SIZE, MULTI PAGE, NON-RESPONSIVE HTML5 BANNER AD appears as you might be used to seeing banner ads on
websites generally. However, it has more than one page. We design HTML5 Banners up to a maximum of 3 pages. This means
that as well as viewers being able to click through to multiple URL destination, they can also click through your actual banner.
For example: You have a great deal on three vehicles. Car A, Car B, and Car C. You want to promote these equally. You do not
need three banners, one for each car. Page 1 of your HTML5 Banner Design, can display Car A, Page 2, can display Car B, and
Page 3 can display Car C. Viewers can click through, to Car A, Car B, Car C and back again. Each page in your HTML5 Banner
Design, can have multiple links if required.
A RESPONSIVE SIZE, SINGLE PAGE, HTML5 BANNER AD appears as you might be used to seeing banner ads on website generally.
However, a Responsive HTML5 banner adjusts to any screen or device. One responsive HTML5 banner design can create
multiple default sizes including those most commonly used, and additional custom sizes if required. In short a responsive
HTML5 Banner Ads Design will produce an unlimited quantity of varying size banner ads. So if you are looking for several
different size banner ads to display the same content across various devices and screen sizes, this is an excellent way to make a
CONSIDERABLE SAVING on the overall cost of your banner ads design. For the very best results, work with minimal assets. Avoid
cluttering. Exclude rich media (video & sound). We limit each responsive html5 banner design to a maximum of 15 different
sizes.
HOW LONG DO I HAVE TO WAIT TO USE YOUR BANNER DESIGN SUBSCRIPTION SERVICE AFTER
SIGNING UP TO IT?
Immediately after we receive notification of your subscription payment from PayPal, which generally takes a few minutes. Once
we have received your notification of subscription from PayPal, we instantly send you a WELCOME EMAIL, you are then ready to
enjoy your subscription to BIp Banners.
CAN I CANCEL MY BANNER DESIGN SUBSCRIPTION SERVICE?
Yes you can cancel your banner design subscription service at any time.
PROFESSIONAL ONLINE ADVERTISING DESIGN SERVICE
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